Stay Empowered · Tools & Resources
The Word Changes at the Border
Four countries, four names for the same chair. Knowing which one you are being offered tells you what you are actually being asked to do.
This issue is about a calendar nobody is in charge of. The vocabulary works the same way. There is no office that hands out the words for the chair we sit in, so every country that built one built its own.
The first time I heard someone say “involvement” instead of “engagement,” I assumed it was a British accent doing what British accents do to American words.
It was not. It was a different job.
The same chair, four names
Ask four national funders what to call a person with lived experience (PWLE) working on a research team and you will get four answers.
- In the United States, the word is engagement. The Patient-Centered Outcomes Research Institute (PCORI) builds its requirements around engaging patients and other stakeholders as partners.
- In the United Kingdom, the word is involvement. The National Institute for Health and Care Research (NIHR) calls it public involvement, or patient and public involvement (PPI).
- In Canada, it is patient-oriented research. The Canadian Institutes of Health Research (CIHR) launched its Strategy for Patient-Oriented Research (SPOR) in 2011 and defines it as a continuum of research that engages patients as partners and focuses on patient priorities.
- In Australia, the word is consumer. The National Health and Medical Research Council and the Consumers Health Forum of Australia issue a joint Statement on Consumer and Community Involvement in Health and Medical Research — first in 2002, updated in 2016, and replaced by a new Statement in 2026.
None of those is a translation error. Each one carries a history, and each one carries an assumption about what you are for.
The Australian entry moved while I was writing this. Their 2016 Statement was replaced by a new one in 2026. That is not a footnote — it is the argument.
The newest American entry makes the point better than I can. In November 2025 the National Institutes of Health (NIH) published the report of its ENGAGE working group — Engaging the Public as Partners in Clinical Research. Partners. Shaping the work. Sharing decisions. By the definitions in the next section, that is involvement. We call it engagement because engagement is the word we have.
The distinction that actually helps
The sharpest tool in this whole vocabulary belongs to the NIHR, and I think every American advocate should carry it.
The NIHR splits three words that we tend to use interchangeably.
Involvement is research done with or by people, rather than to, about, or for them. Shared decision-making. Sitting on the steering group. Being a co-applicant on the grant.
Participation is taking part in the study itself. Giving formal consent. Being a subject.
Engagement is where information about research is shared outward. Science festivals. Media coverage. Sending findings back to the people who took part.
Read that again with an American ear.
The word we built our whole practice around is the one they use for publicity.
I do not say that to score a point. American engagement, as PCORI means it, is much closer to British involvement than to British engagement. But if you walk into an international meeting saying you do engagement work, half the room may hear that you do outreach.
The words for us
The names for the person in the chair have multiplied too, and they are not neutral either.
- Patient partner — common in the United States and Canada. Names a relationship, not a diagnosis.
- Public contributor — NIHR usage. Notably does not say patient at all.
- Consumer — Australian usage. Borrowed from consumer rights, which is where a good deal of its force comes from.
- Expert by experience — common in mental health and social care. States the claim plainly.
- Service user — British, and contested. Some people find it clinical; others prefer it to patient precisely because it names a transaction.
- Person with lived experience — what we use here. The NIHR reaches for it too, and is explicit that it includes people with lived experience of a condition whether or not they are currently patients. That is the point of the phrase: it does not expire when your treatment does.
Every one of those words is an argument about what you bring to the table. Consumer says you have rights. Expert by experience says you have knowledge. Patient says you have a condition.
What to ask when a new word turns up
You do not need to memorise the map. You need four questions, and they work in any dialect.
- What decisions am I in the room for, and which ones are already made?
- Am I advising, or am I deciding? If advising, who decides, and do I get to see what they did with the advice?
- Is this in writing anywhere — a role description, a terms of reference, a line in the grant?
- What is the compensation, and who pays it?
The answers tell you which word they are really using, whatever word they said.
For the other chair
If you are the researcher reading this, there is one thing worth doing before your next team meeting.
Write down which word your project uses and what you mean by it. One paragraph. Put it in the protocol, the role description, and the first email to anyone you invite.
Most of the confusion I have watched is not disagreement. It is two people using the same word for different jobs and neither one checking.
The line underneath all of it
There is a reason the vocabulary keeps multiplying, and it is not that anyone is being careless.
Every new word is an attempt to describe a relationship that has not settled yet. When the arrangement is genuinely unequal, the language keeps reaching for a term that sounds better than the last one.
So the words will keep changing. What you should test is not the word.
Engagement is an invitation to advise. Empowerment is holding a real vote.
Ask which one is on offer. The answer will not change because the word did.
The months on the calendar are renewed one statehouse at a time. The words for us are renewed one funder at a time. Neither was handed down, and neither is finished.
— Tom
National Institute for Health and Care Research (NIHR). Briefing notes for researchers — public involvement in NHS, health and social care research. Source for the three-way distinction between involvement, participation, and engagement; for the definition of involvement as research carried out with or by members of the public rather than to, about, or for them; and for the statement that “public” includes people with lived experience of one or more health conditions whether or not they are current patients. nihr.ac.uk
Canadian Institutes of Health Research (CIHR). Strategy for Patient-Oriented Research, launched 2011, and its Patient Engagement Framework. Source for the definition of patient-oriented research as a continuum of research that engages patients as partners and focuses on patient priorities, and for CIHR’s use of “patient” as an overarching term that includes informal caregivers. cihr-irsc.gc.ca
National Health and Medical Research Council (NHMRC) and Consumers Health Forum of Australia. Statement on Consumer and Community Involvement in Health and Medical Research. The joint Statement dates from 2002, was updated in 2016, and a new Statement was released in 2026. nhmrc.gov.au
Patient-Centered Outcomes Research Institute (PCORI). Engagement requirements and the Engagement Rubric. Source for United States usage.
NIH Office of Science Policy. Report of the Engaging the Public as Partners in Clinical Research (ENGAGE) Working Group, November 2025. osp.od.nih.gov
Note on verification: every definition above was checked against the funder’s own published materials on 29 August 2026, not against secondary summaries. That mattered: a widely cited 2020 review dates the Australian guidance to 2005, and it is 2002 — and the 2016 Statement it describes has since been replaced. Terminology in this field moves. Check the current wording before quoting any of it in a proposal.
The views, positions, and recommendations expressed in this article are based on my personal experiences. They are solely my own and do not necessarily reflect the views, policies, or positions of the American Chronic Pain Association (ACPA), the Patient-Centered Outcomes Research Institute (PCORI), or any federal program or committee on which I serve. AI was used for research, editing, and organizing; final text is my own.
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